About this role
QUALIFICATIONS
Required: 40 wpm typing and/or data entry experience; Problem solving skills, and Medical terminology.
Preferred: 1 year medical office experience; and HIPAA compliance training.
TYPICAL PHYSICAL/MENTAL DEMANDS
Medium physical demand. Bending, squatting, stretching, climbing ladder; ability to lift and carry 40 lbs. Shifting and moving medical records. Climb stairs; walk to various areas to deliver charts. Able to prioritize work and organize time. Able to communicate effectively. Must be able to work independently as well as with co-workers, other staff professionals, patients and visitors. Handle heavy busy workload in a friendly way. Must be able to handle stress and pressure and have the ability to make decisions.
ESSENTIAL JOB FUNCTIONS
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• Answers request for medical information from various requesters after determining the need to know and proper authorization is received.
• Answers all subpoenas for medical records, and has affidavits signed by appropriate records custodian.
• Works with Risk Manager to ensure reliability of medical information in all legal charts.
• Coordinates with copy service to ensure all records are copied in a timely fashion to meet deadlines.
• Liaison with district attorney's office, courts, police agencies and public health regarding legal availability and restrictions on requested health information.
• Receives and routes telephone calls courteously and appropriately.
• Monitors fax machine for incoming request.
• Maintains confidentiality of Protected Health Information (PHI).
• Works independently, prioritize work, organize time efficiently and attend to detail.
• Handles stress and pressure and have the ability to make decisions.
• Communicates effectively, both in person and on the telephone.
• Files and purges records as necessary.
MARGINAL JOB FUNCTIONS
• Performs other duties as assigned.