About this role
ACTIVITIES:
The duties and responsibilities for the Houseperson include, but are not limited to the following:
• Use cleaning equipment and chemicals efficiently and correctly in assigned work areas.
• Remove recycling and refuse from the hotel.
• Clean carpets and flooring as required.
• Care of hard floor areas by scrubbing, stripping, waxing and buffing the floors with the appropriate equipment and products.
• Respond promptly to all requests by guests, employees and inform supervisor of maintenance deficiencies, low supply levels and missing amenities.
• Always follow established safety procedures and wear protective equipment when needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Set up meeting rooms and water meeting rooms.
• Deep cleaning projects.
• Remove garbage from around the outside of the building.
• Adhere to all health and safety guidelines and standards.
• Other duties as assigned.
COMPETENCIES WE ARE SEEKING:
• Previous hotel cleaning and customer service experiences are an asset
• Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period
• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays
• Flexible and energetic with the ability to work under pressure
• English literacy skills – reading, writing, and oral
• Demonstrated stellar attendance
• Outstanding organizational, time management, and interpersonal skills
• Work well independently and in a team environment with minimum supervision
• Self-motivated, honest, creative, capable of working in a team environment