About this role
Responsibilities
• Cash register operations — Operate the register during prescription pickup, process cash/credit transactions, obtain signatures, maintain accurate cash counts, and prepare daily deposit reports.
• Prescription intake — Receive new written prescriptions, verify patient information, and enter data into the pharmacy system before routing to technicians or pharmacists.
• Customer service — Greet patients, answer non‑clinical questions, direct calls, assist with OTC product location, and manage drop‑off/pick‑up flow.
• Inventory support — Stock medications, rotate inventory, check expiration dates, unpack shipments, and maintain organized shelves.
• Record management — File prescriptions, maintain patient records, process third‑party documents, and ensure HIPAA compliance.
• Workflow support — Place filled prescriptions in will‑call, monitor waiting prescriptions, deliver medications to other sites, and keep work areas clean.
• Additional duties — as requested.
Required Skills & Qualifications
• Customer service skills — Friendly, accurate, and patient‑focused communication.
• Basic computer proficiency — Ability to use Pioneer Software and Windows‑based systems.
• Attention to detail — Ensuring accuracy in data entry, cash handling, and recordkeeping.
• Organization — Maintaining clean, orderly workspaces and inventory.
• High school diploma — Minimum education requirement.
Physical Abilities
• Must have the ability to stand for long periods of time.
• Light lifting required (up to 25 lbs).