About this role
Onsite in Waltham, MA
SHIFT 6 AM to 4 PM Wednesday through Saturday
The Operations Technician 2 (O) is responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
• Work directly with colocation customers to isolate and troubleshoot issues as necessary.
• Responsible for the installation and troubleshooting of all copper and fib