About this role
Essential Functions
• Executes and delivers upon a defined set of Best Business Practices for the Administrative Assistant role. Includes Phone Management, Prospect and Account Setup, Credits Returns Debits, Filing and Record Keeping, Order Entry and Maintenance, Expedites, Leads Entry, CRM Usage and general administrative responsibilities.
• Independently handles some customer inquiries (quoting, sourcing, product technical questions, etc.). May be the primary contact for some customers.
• Assists Business Manager, sales personnel, customers and vendors by answering questions, expediting and tracking orders and retrieving information. Assists manager and sales personnel with spreadsheets, reports, presentations, proposals, Outlook management, event planning and travel arrangements.
• Provides support for Operations and Corporate Departments such as Accounting, Quality, Marketing and Purchasing. Duties include reporting, spreadsheets, document control, literature, problem resolution, and assisting with projects within their sales office.
• Performs other duties as assigned.