About this role
Crescent Hotels & Resorts invites you to embark on an exciting journey as a Night Auditor for the spectacular Remi Hotel, a beautiful Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 161-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude. It's five food and beverage outlets range from a 1940's inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco.
Picture this: A vibrant tapestry of live, work, and play, where the city's elite mingle with young professionals in a symphony of luxury and excitement. Weekends ignite into an electrifying party scene as the Entertainment District transforms into a playground for the glamorous and the adventurous.
Adjacent to the Remi Hotel lies the crown jewel of nightlife, the renowned Maya Day + Nightclub. By day, it's a sun-kissed oasis, beckoning with Vegas-style poolside parties. As twilight descends, it metamorphoses into a vibrant nightclub, drawing the world's most renowned DJs and performers to its stage.
We are committed to providing you with:
• Excellent compensation package.
• An exceptional benefit plan for eligible associates and your family members.
• 401K matching program for eligible associates.
• Discounts at our Crescent managed properties in North America for you and your family members.
• Discounts at Marriott properties worldwide for you and your family members.
ESSENTIAL JOB FUNCTIONS:
• Responsible for overseeing front desk duties during the night shift including check-in and check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.
• Check figures, postings, and documents for accuracy.
• Record, store, access, and/or analyze computerized financial information.
• Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
• Audit and reconcile all revenue postings.
• You will reconcile arrivals and departures while processing financial transactions to ensure payment is received.
• You will resolve guest concerns to ensure total guest satisfaction.
• You will be well-versed in emergency procedures and act as the manager on duty alongside overnight security.
• Balance rooms daily.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
REQUIRED SKILLS/ABILITIES:
• A minimum of one year of experience as a hotel night auditor is required.
• Must have the ability to communicate in English.
• Marriott brand, service, and systems knowledge is highly preferred.