About this role
DoubleTree by the Galleria is looking for an outgoing, self-motivated and guest service-oriented Night Auditor. If you are passionate about hospitality, and enjoy engaging with guests, submit your resume to apply!
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Required Skills and Abilities:
-At least one (1) year of previous hotel night audit or hotel front desk experience.
-Flexible to work any overnight shift, including holidays and weekends.
-Must have the ability to communicate in English.
-Basic mathematical skills and ability to make accurate mathematical calculations.
-Previous direct customer service experience.
Job Description:
-Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
-Run audit reports and input revenue/expenses/allowances to generate the daily reports.
-Resolve guest related issues and complaints.
-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.
Benefits:
• Medical, dental and vision insurance
• Matching 401k
• Employee assistance program
• Free life insurance
• Paid time off
• Holiday pay
• Hotel discount program
• Free lunch