About this role
POSITION: Patient Care Assistant (PCA)
DEPARTMENT: Clinic
HOURS: 8:00 a.m. - 5:00 p.m. with one day off per pay period (72 hours per pay period)/Non-Exempt
WAGE: $18.83 - $24.21
GENERAL RESPONSIBILITIES:
The Patient Care Assistant (PCA) is a high energy individual responsible for initial medical patient contact (otherwise known as rooming) in the Clinic. The PCA will be trained, and competency tested in: obtaining patient vital signs, collecting medical, social, and family history, assisting LPN/CMA with appropriate tasks, and administering and/or reviewing questionnaires needed for the visit. The PCA will assist LPN/CMAs in ordering medical and office supplies, checking outdates, preparing exam rooms, cleaning exam rooms, transporting specimens to the lab, quality improvement initiatives, and other duties as assigned.
EDUCATION/TRAINING:
• Certification in a Nursing Assistant program recommended but not required.
• High school diploma or equivalent required.
• Willingness to learn how to obtain manual vital signs, basic medical terminology and medication names, EHR (electronic health record) operations, appointment scheduling, and an understanding of the questionnaires used in the Clinic setting.
• Current CPR certification or willing to obtain CPR certification prior to starting.
• Must demonstrate effective communication skills with patients, nurses, and medical providers.
• Must have excellent time management skills and be able to move from one task to the next.
SKILLS:
• Ability to communicate (verbal and written) effectively and professionally with clients of all ages, co-workers, practitioners and administration.
• Professional telephone etiquette.
• Positive attitude.
• Ability to work well within a team.
• Good organizational skills.
• Detail oriented.
• Good time management skills.
• Computer skills and knowledge of an EMR.
• Effectively uses AIDET to explain healthcare information in a courteous manner.
EXPERIENCE:
• Two years' experience in a healthcare environment is preferred but not required.
EXCELLENT BENEFITS:
• Paid Time Off (PTO) - up to 26 days per year
• Single Health Insurance premium paid in full
• Affordable Family Health Insurance premiums
• Dental Insurance
• Life Insurance
• Vision Insurance
• Public employee Retirement Association of MN (PERA)
• On-site Child Care Center
• Wellness Center Membership discount
CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.