About this role
Key Responsibilities
Deal Intake & Coordination
• Receive and manage original deal files from the General Manager after deal approval
• Coordinate with General Manager and Finance Manager to initiate deal processing
• Ensure all documentation is complete and accurate from the outset
Financial Oversight & Closing Preparation
• Partner with Finance Manager to prepare deals for closing
• Compile and submit all contractor bids (“hard bids”)
• Prepare Cost Worksheets and Commission Sheets prior to closing
• Verify all financials align with approved deal structure and profitability targets
Contractor & Project Management
• Serve as the primary point of contact for all contractors
• Obtain and evaluate bids; coordinate project scope and timelines
• Schedule all construction and manage timelines to meet closing deadlines
• Conduct regular (weekly or more frequent) check-ins with contractors
• Ensure all work is completed as agreed and on schedule
Customer & Vendor Communication
• Communicate directly with customers to provide updates and obtain approvals
• Facilitate Cost Worksheet approval via email or fax
• Coordinate with lenders and vendors to ensure timely completion of all requirements
Quality Control & Compliance
• Order and manage required site checks and inspections
• Verify completion of work through photos and required documentation
• Monitor vendor billing and report discrepancies immediately
• Review all customer information for accuracy prior to closing
• Process and scan original customer files to corporate in compliance with company standards
Closing Coordination
• Prepare all closing documents
• Schedule closings with customers and title companies
• Ensure all conditions are met prior to closing
• Authorize or coordinate key release to customer upon completion
Systems & Reporting
• Maintain accurate inventory and records using internal systems (e.g., ProSys)
• Enter Purchase Orders and build homes/projects in system upon order confirmation
• Maintain daily deal tracking and update statuses consistently
• Use deal tracker in daily communication with General Managers
Administrative & Operational Support
• Submit finalized Cost Worksheets to General Manager (and Regional VP as required)
• Serve as backup for time management functions in UKG
• Assist with employee status change forms and administrative processes as needed
Key Skills & Competencies
• Strong organizational and project management skills
• Excellent communication and coordination abilities
• High attention to detail and accuracy
• Ability to manage multiple projects and deadlines simultaneously
• Problem-solving and decision-making skills
• Financial and operational acumen
Success Metrics
• Deals closed on time and within budget
• Accuracy of cost and commission documentation
• Contractor performance and timeline adherence
• Customer satisfaction and communication effectiveness
• Compliance with internal processes and documentation standards