About this role
Job Purpose
The Residence Inn/ SpringHill Suites by Marriott in Downtown Greenville is seeking a dedicated Food Runner / Busser / Host. The purpose of this position is to greet guests with warm hospitality and ensure smooth operation in the restaurant / bar area. Also, assist food servers as requested and clear and clean the tables in the restaurant to ensure a positive guest dining experience.
Essential Job Functions
• Display friendly attitude while greeting and seating guests.
• Keep reception area clean and neat.
• Be familiar with menu and daily specials, including basic knowledge of food and ingredients.
• Know locations of all food outlets and services.
• Assist guests in finding rooms, conference rooms, and banquets when necessary.
• Work in a fast-paced and customer service-oriented environment.
• Perform duties under pressure and meet deadlines in a timely manner.
• Work well as part of a team and independently.
• Remove dirty dishes from guest tables using proper cleaning method; reset tables.
• Ensure all tables are set correctly according to Auro Hotels and Brand Standard.
• Report all incidents, compliments, complaints to manager.
• Help in restaurant, outlet, and/or kitchen when extra duties are assigned.
• Nothing in this job description restricts management's right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.
Qualifications
• Flexibility and reliability
Experience/Education
• High school diploma preferred
• Experience with customer service
Benefits
• Health insurance
• Retirement plan
• Paid time off
• Employee discounts
• Career development opportunities
• A supportive and friendly work environment
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.