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Medical Receptionist - PRN @ Mercyurgentcare

Owensboro, KentuckyOnsiteFull-time
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About this role

Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services. PRN shifts are available Monday through Saturday.

What You’ll Do Every Day

• Greet each patient with a positive and welcoming expression and voice tone

• Ensure a smooth check-in process

• Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing

• Maintain focus on patient experience and operational efficiency

• Handle phone calls and inquiries in a compassionate manner

• Assist with administrative paperwork like referrals and medical information requests

What We're Looking For

• Patient and empathetic nature with the ability to remain diplomatic when resolving concerns

• Strong commitment to following established clinic procedures

• Ability to follow policies and ensure compliance with healthcare standards

• Calm under pressure, able to keep composure in busy or challenging situations

• Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner

Why Join Us

Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.

Skills

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