About this role
Academic Administration Officer
Institute for Optimum Nutrition
Location: Richmond, London
Salary: £29,000 (pro rata £23,200)
Contract Term: Permanent, Part-time (0.8FTE), 30 hours per week.
The Institute for Optimum Nutrition (ION) is the UK’s longest established and most respected higher education institution and thought-leader in nutritional therapy and lifestyle sciences. This is an exciting time at the Institute as we continue to develop our programmes and awards.
This is a permanent, part-time position within our Corporate Services team and a great opportunity for an individual looking to develop a career in academic administration. The Academic Administration Officer will play an important role in supporting the day-to-day running of academic operations, student records, enrolment and admissions processes.
You will be responsible for maintaining accurate student records, supporting enrolment and progression processes, responding to student enquiries and assisting with academic administration across the organisation. You will also support the preparation and operation of Progression and Awards Boards, timetabling, quality assurance activities, external data submissions and the use of our academic systems. The role will also provide ad-hoc support to the Admissions team, including processing applications, communicating with applicants and supporting open days and exhibition events.
The successful candidate will be enthusiastic about education, highly organised and detail-oriented, with excellent communication and IT skills. You will be able to manage your own workload, work to deadlines, use your initiative to resolve problems and build effective working relationships across academic and administrative teams. Experience in academic administration, customer support and/or education would be beneficial.
Do you have?
• Excellent organisational skills and strong attention to detail
• Excellent written and verbal communication skills
• Strong IT skills, including Microsoft Word, Excel and Outlook
• The ability to manage your own workload, prioritise tasks and meet deadlines
• The ability to use initiative to resolve problems and respond effectively to enquiries
• Experience handling data and managing files, with a high level of confidentiality
• A friendly, approachable and helpful manner
• The ability to work collaboratively and build strong working relationships
• A willingness to learn, ask questions and adapt to changing priorities
We offer:
• A friendly, inclusive, and values-driven working culture
• Employee assistance programme (for you and your family)
• A fun working environment with socials throughout the year
• Flexible approach to home working
• Learning and development opportunities
• Free nutritional therapy consultations with a Student Nutritional Therapist (for you, your family, and friends)
• Generous holiday entitlement
• Contributory pension scheme
Recruitment timeline:
Applications will close midnight on Friday 11th September 2026.
For the job description and person specification please click here.
If you require this information in an alternative format, please contact us at [email protected] with the email subject "Alternative format".
We are committed to being an inclusive and accessible employer. If you require reasonable adjustments at any stage of the recruitment process, please email us at [email protected] with the email subject "Accommodation Needed". Our team will work with you to ensure reasonable accommodations are made to support your needs.
The Institute for Optimum Nutrition (ION) is an independent educational charity, registered company number 2724405, registered charity number 1013084. We are committed to and champion equality and diversity in all aspects of employment. All staff are expected to understand and promote equality and diversity in the course of their work.
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates, as they are currently under-represented across our workforce. Appointments are made on merit.
We are also committed to becoming a Disability Confident employer and welcome applications from disabled people and those with long-term health conditions. We will make reasonable adjustments to support employees and applicants. £23,200