About this role
FlexStaff is hiring a contracted Assistant Project Manager to join our clients team. The ideal candidate will assist with all aspects of case administration. On-site: Long Island, NY Hours: 8:30a.m - 5:00p.m Monday to Friday 30 min lunch Hourly Rate: 25 an hour Assignment: 10 weeks with possibility of extension Job Duties:
• Ensure timely completion of data entry, call center, website and claims analysis tasks. • Maintains acceptable working knowledge of claims and correspondence processing including a basic understanding of settlement protocol. • Tracks and manages error patterns and implements appropriate solutions. • Ensures timely processing of all documents. • Documents internal audits and other internal quality assurance activities. • Evaluates audit and quality assurance findings and initiates corrective actions. • Assures ongoing compliance with quality and client regulatory requirements. • Enhances the organization’s reputation by taking ownership for quality and accuracy of output. • Work with other team members to resolve processing errors quickly and efficiently and escalate issues to team leaders as needed. • Accurately record information from claim and inspection forms into proprietary database. • Identify trend issues and make recommendations for process improvements. • Compile reports as directed by team leader. • Investigate issues and collaborate with other team members as directed. • Rely on experience and sound judgement to plan and accomplish goals. Qualifications
• Previous project management and/or administrative experience is preferred, but not required • Legal industry interest and/or experience is a plus • Ability to multitask • Type 55+ WPM w/ 100% accuracy • Excellent verbal and written communication skills • Positive, ‘can-do’ attitude • Ability to work under pressure • Outstanding customer service • Knowledge of Microsoft Word and Outlook and high proficiency in excel required. • Ability to work full-time (40 hours a week) • Exceptional Attendance and Punctuality Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity)