About this role
As an Executive in the CLM Domestic BFSI | Outbound department, you will play a vital role in our company's success. Your primary focus will be on developing and maintaining strong client relationships, ensuring a high level of customer satisfaction, and contributing to the overall growth of the business. This role offers an exciting opportunity to work with a dynamic team and make a significant impact on our company's performance.
• Build and maintain strong client relationships, ensuring a high level of satisfaction and loyalty. • Identify and pursue new business opportunities within the domestic BFSI market. • Develop and execute effective outbound sales strategies to meet and exceed sales targets. • Collaborate with cross-functional teams to ensure a seamless client experience. • Stay updated with industry trends and competitor activities to provide valuable insights. • Conduct thorough market research and analysis to identify potential clients and target segments. • Prepare and deliver compelling presentations and proposals to potential clients. • Manage and prioritize a pipeline of sales leads, ensuring efficient lead management. • Provide excellent customer support and after-sales service to retain and expand client base. • Maintain accurate records and generate reports on sales activities and client interactions.
• Bachelor's degree in Business Administration, Marketing, or a related field. • Minimum 2 years of experience in a similar outbound sales or business development role. • Strong communication and interpersonal skills, with the ability to build rapport. • Excellent presentation and negotiation skills, with a client-centric approach. • Proven track record of achieving sales targets and maintaining a high level of customer satisfaction. • Proficiency in MS Office and CRM tools, with the ability to quickly learn new software. • Analytical mindset with the ability to interpret data and make informed decisions. • Self-motivated and results-driven, with a passion for achieving business goals. • Ability to work independently and manage multiple projects simultaneously. • Willingness to continuously learn and adapt to changing market dynamics.