About this role
We're looking for an energetic and organized Shift Leader to join our team in Ringgold, United States. As a Shift Leader, you'll be the backbone of our operations during your shift, ensuring smooth workflows, maintaining high standards, and leading a dedicated team toward our shared goals. This is an excellent opportunity to develop your leadership skills in a supportive, collaborative environment where your contributions directly impact our success.
Lead, supervise, and motivate team members during assigned shifts, fostering a positive and inclusive work environmentOversee daily operations to ensure efficiency, quality standards, and compliance with company policies and proceduresMonitor inventory levels, manage stock rotation, and communicate supply needs to managementHandle customer inquiries and resolve issues with empathy and professionalism, ensuring customer satisfactionMaintain accurate records, including cash handling, sales reports, and incident documentationEnforce safety protocols and maintain a clean, organized work environment that meets all regulatory standardsCommunicate effectively with management regarding shift performance, challenges, and team feedbackDemonstrate flexibility by adapting to changing priorities and supporting team members during peak periodsModel company values and maintain transparent, open communication with all team members **Required Qualifications:**
High school diploma or equivalentProven leadership or supervisory experience in a fast-paced environmentStrong organizational and time management skills with the ability to multitask effectivelyExcellent interpersonal and communication abilitiesDemonstrated problem-solving and decision-making capabilitiesAbility to work varied shifts, including evenings, weekends, and holidays as neededCash handling experience and financial accountabilityKnowledge of inventory management and stock controlProficiency in conflict resolution and team motivationAbility to analyze performance metrics and implement process improvementsCommitment to maintaining safety and compliance standards**Preferred Qualifications:**
Previous experience in operations management or team leadership rolesFood safety certification or similar industry-specific trainingExperience with point-of-sale (POS) systems or operational softwareTrack record of successfully training and developing team membersExperience in a customer-facing service environment At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!