About this role
Salary: £32,000 - 42,000 per year
Requirements: Relevant IT qualification (CompTIA A+ or equivalent)Strong Windows 10/11 support and administration experienceHands-on hardware lifecycle experience (provisioning, deployment, maintenance)Basic networking knowledge and exposure to Active Directory / DNS / DHCPUnderstanding of cybersecurity best practices and familiarity with ITILExcellent communication skills and a proactive, user-focused approachFull UK driving licence is essentialDesirable: Microsoft 365 / ITIL Foundation, VMware, Exchange, Cisco Meraki, Sophos, backups or Linux Responsibilities: Provide timely 1st and 2nd line support for incidents and service requestsTroubleshoot common issues including Active Directory, password resets, MFA, software installs, and basic hardwareSet up, configure, and deploy new hardware and softwareManage IT hardware assets and produce inventory reportsCarry out regular maintenance and escalate complex issuesMaintain clear documentation and help improve processes Technologies: Active DirectoryCiscoHardwareSupportITILMicrosoft 365VMwareWindowsOffice 365Linux More:
We are a growing specialist engineering software company with a newly established UK headquarters in Guildford, Surrey. This is a permanent, office-based role with some travel. We offer a competitive salary, excellent benefits, a supportive environment, training and development opportunities, optional private health and dental insurance, pension matched up to 10%, salary sacrifice schemes including Cycle to Work, annual employee medical, and relocation assistance where applicable. This is an opportunity to join our expanding UK team at an exciting stage of growth and make a real impact.
last updated 35 week of 2026