About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you! What you will have an opportunity to do: We are seeking an active and friendly Beach Ambassador to manage guest relations, safety, and pristine property presentation across our beach and pool zones. You will set up equipment, monitor guest safety, perform light maintenance, and deliver exceptional service in an outdoor resort environment.
Experience & Qualifications
• Guest Services: Welcome guests, explain beach safety rules, verify permits, answer inquiries, and manage rentals and casual food/beverage sales. • Safety & Monitoring: Actively monitor beach and pool zones to ensure guest safety, enforce resort regulations, and coordinate with lifeguards. • Property Upkeep: Maintain pristine conditions by raking debris, collecting litter, power-washing surfaces, and performing minor repairs to umbrellas and chairs. • Cleaning & Logistics: Keep restrooms clean, empty trash, manage pool skimming, transport supplies, and safely operate patrol/utility vehicles. • Shift Handover: Restock towel and sunscreen stations, organize equipment storage, and set up outdoor lounge furniture for daily guest use.
• Experience & Knowledge: 1–2 years in customer service, hospitality, recreation, or general maintenance work; basic knowledge of outdoor preventive maintenance. • Physical Capability: Physically fit to perform manual labor outdoors in tropical weather (sun, heat, rain); ability to stand for long periods and lift up to 50 lbs. • Core Traits: Fluent in English, exceptional interpersonal skills, at least 18 years of age, and a calm demeanor in a fast-paced environment. • Certifications: High school diploma or equivalent preferred; valid CPR and First Aid certification is highly preferred (training can be provided). • Schedule: Complete flexibility to work a varied schedule including early mornings, evenings, weekends, public holidays, and peak seasons.
What are we looking for?
Compensation: CI$6.56 - CI$6.56
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.