About this role
Summary: Reporting to the Hardlines Group Sales Manager, the Archery Technician will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer. This position is responsible for the set-up and servicing of compound bows, crossbows and archery accessories.
Responsibilities:
• Provide legendary customer service every time by assisting customers in making buying decisions, identifying and evaluating customers’ needs, and making product recommendations based off of this analysis • Develop and maintain strong knowledge in all areas of archery including tuning bows, setting up bows for sale, and directing customers on proper shooting and handling techniques • Maintain a clean and functional archery tech shop • Promote Bass Pro Shops & Cabela’s programs, including Customer Survey's and In-Store Pick-Up • Ensure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed • Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope • Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle • Assist in other areas of the store when business needs dictate
Qualifications:
• Knowledge of various archery products, including bows, arrows, targets, equipment and accessories • Significant experience with bows, bow setup, tuning and accessories • Two or more years’ experience in a sales or service environment is preferred • High school diploma or equivalent is preferred • A Restricted and Non-Restricted Possession and Acquisition License is an asset • Ability to evaluate customers’ needs and make recommendations based on needs • Ability to provide superior customer service and exceed customer’s expectations • Ability to use good judgment and logic • Experience in a related field or outdoor lifestyle • Knowledge of Bass Pro Shops & Cabela’s specific products is an asset
Starting Pay Rate: $19.00 - $21.75
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund
Bass Pro Shops