About this role
What this Job Entails:
The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.
Scope:
• Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions • Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.
Your Roles and Responsibilities:
• Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center. • Confirm and label devices, rack and cables. • Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. • Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work. • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
• High school diploma or general education degree (GED) and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience • Networks with senior internal and external personnel in own area of expertise • Demonstrates good judgment in selecting methods and techniques for obtaining solutions • Excellent verbal and written communication skills in English • Ability to respond to any On-Call request within 1 hour, while on-call. • Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards • Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber • Proven ability to adapt to changing priorities, conditions, and circumstances • Strong organization skills • Working knowledge of computer hardware • Understanding of networking components and infrastructures • Knowledge of copper and fiber testers • Excellent troubleshooting skills • Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage) • Experience with cable management and knowledge of how to run fiber and copper in a data center • Knowledge of Data-Center electrical, bandwidth infrastructures as well as fiber/copper topologies • Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified) • Proficiency working with Laptop MAC OS tools and applications, such as MAC OS, Chrome web browsers, etc. • Ability to learn new software • Must provide own transportation to work locations
Preferred Qualifications: Certifications in Data Center technologies are desired
• Hands on experience in data center infrastructures • Working knowledge of networking components and infrastructures.
Physical Demand & Work Environment:
• Physically assist in moving and racking equipment. • Able to safely lift and move a minimum of fifty (50) pounds • Must have the ability to perform office-related tasks which may include prolonged sitting or standing • Must have the ability to move from place to place within an office environment • Must be able to use a Mac laptop • Must have the ability to communicate effectively • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range $28.76 - $45.40 USD (Hourly) • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law