About this role
Required Qualifications • 7+ years of hands-on experience administering Microsoft 365 at enterprise scale (large commercial tenants, 10K+ users). • Deep technical expertise in SharePoint Online and OneDrive administration, including information architecture and governance. • Advanced proficiency in Microsoft Teams administration, voice/telephony, and policy management. • Demonstrated experience with Microsoft Purview (formerly Compliance Center) — DLP, retention, sensitivity labels, eDiscovery. • Hands-on experience with Viva Insights configuration, org data management, and privacy-safe analytics delivery. • Strong scripting skills: PowerShell, Microsoft Graph API; experience with automation frameworks. • Experience with Azure Active Directory / Entra ID, Conditional Access, and role-based access management. • Solid understanding of zero-trust security principles applied to collaboration platforms. Preferred Qualifications • Microsoft certifications: MS-700 (Teams), MS-721 (Collaboration Communications), SC-400 (Compliance), or equivalent. • Experience managing M365 in regulated industries or environments with strict compliance requirements. • Familiarity with Power Platform (Power Automate, Power Apps) as they integrate within the M365 ecosystem. • Exposure to Microsoft Copilot for M365 rollout, governance frameworks, and readiness assessments. • Experience with ITSM tools and change management processes (e.g., ServiceNow platform).