About this role
Job summary We are seeking a proactive and versatile Senior Team Administrator to join our Community Mental Health Team, based at the Civic Offices in Borehamwood. The successful candidate will provide administrative support across a range of functions, including medical secretarial support, safeguarding administration, note-taking and other key administrative duties. This is an excellent opportunity for someone with a flexible approach who enjoys working across different areas of the service and can adapt to the changing needs of a busy team.
All applicants must have minimum 2 years secretarial/administrative experience and contribute to the values of HPFT - WELCOMING, KIND, CARING, RESPECTFUL and PROFESSIONAL.
Main duties of the job
The successful candidate will have experience and skill in these key areas:
Full secretarial service to the Clinical team, including administrative support to the Safeguarding team and Consultant Psychiatrists Excellent record keeping, note taking in the form of professionals/business/Safeguarding/Team meetings (shorthand is not required). Excellent typing/document editing skills. Paris electronic patient records database (full training will be given) Microsoft Office package Ability to work under pressure and multitask meeting notes with other secretarial duties. To be able to work independently, using own initiative and undertake non-routine duties without direct supervision, working within broad procedural guidelines.
Candidates should be able to demonstrate that they can prioritise and manage their own workload whilst maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of Microsoft office and accurate copy and audio typing skills are essential. This is a very busy and varied role, responsible for all aspects of administration and will involve service user contact, so good interpersonal skills are required.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality CommissionOur family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Welcoming. Kind. Positive. Respectful. Professional.
Job description Job responsibilities
For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE Essential
A good standard of education to secondary level Advanced IT skills At least 2 years experience of working in an office environment
Desirable
NVQ3/RSA3 OR equivalent experience
AREAS OF EXPERIENCE AND KNOWLEDGE Essential
Microsoft Office/Word/Excel/Outlook Packages Ability to organise and prioritise own workload To be proficient in diary management. To record and transcribe notes, either by hand or on a laptop in meetings Maintain a filing system, both paper and computerised systems
Desirable
Knowledge of medical terminology
COMMUNICATION SKILLS Essential
Ability to communicate with a range of people, whilst taking into account the confidential nature of the post
ANALYTICAL SKILLS Essential
To make judgements, without direct supervision, as to the importance/urgency of workload issues
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust
Address Civic Centre Borehamwood, WD6 1WA
Elstree Way
Borehamwood
WD6 1WA
United Kingdom
Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab)