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Band 3 Therapy Services Administrator @ Royal Free London NHS Foundation Trust

GBOnsiteFull-timeJob reference C9391-26-1508
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About this role

Job summary

To be responsible for finance functions including logging of invoices, ordering and receipting where required.

To be responsible for estates and facilities issues within the directorate and ensuring timely resolutions.

To support and promote team working and have a clear understanding of the aims of the service.

Communicate clearly and effectively at all times with patients as well as with clinicians and operational teams to ensure a smooth and effective process for patients and staff.

Ensure all patient data is entered correctly into Cerner taking care to update any missing information

Ensure Trust's targets are met

To work with other teams so that services are provided in a way that meets the needs of the patient

To scan clinic/GP correspondences onto EPR

To produce leaflets/labels as and when needed

To ensure solicitor requests are dealt with in a timely manner

To be flexible and cover colleagues roles as and when required

To define accuracy of timesheets inputted on the 247 system to ensure accurate financial charges for locum usage

To cover reception duties as and when required

To ensure timesheets for Bank staff are completed in a timely manner on to Health Roster

Manage and maintain agency requests/bookings and locum database for the service.

Main duties of the job

To maintain and adhere to confidentiality and data protection protocols and policiesTo undertake qualitative and quantitative analysis from activities, identify trends and high light areas of good practice as well as concerns, working with colleagues to agree actions that aim to enhance standardsTo maintain the integrity of information using agreed methods and proceduresTo collate, interpret and manipulate data collated and highlight areas requiring further analysis and investigation.To compile procedures for own area of work, including proposing and drafting any areas for change which may impact beyond own area of workTo ensure compliance with NHS, Trust and local departmental policies as an individual.To contribute to discussions on policy and service development and comment on proposed changes as required both within own role and those which may impact beyond own area of activityTo work on any Trust site as requiredTo maintain a flexible attitude to possible changes in job content and undertake any other duties as are reasonably required to ensure the smooth running of the departmentTo possess advanced IT skills in MS Access, Excel, Word, Outlook and Powerpoint and have a working knowledge of PAS systemThe post holder requires high levels of concentration as they deal with heavy demands for a variety of sourcesLikely to experience frequent and unpredictable interruption due to the operational nature of the post

About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/

Job description Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values Essential

Demonstrable ability to meet the Trust Values

Education & professional Qualifications Essential

Educated to GSCE level

Desirable

NVQ Level 3 or equivalent

Experience Essential

Previous work experience in a healthcare setting Experience of working in a public/patient facing role

Desirable

Experience of working with Cerner, or similar electronic Patient Administration Systems Previous experience of minute taking

Skills and aptitudes Essential

Clear and concise verbal and written communication skills Ability to use initiative and problem solve, in a busy clinical environment Good level of computer literacy skills in Microsoft Word, Excel and databases Flexible and adaptable to the changing needs of the service Ability to work within a multidisciplinary team Working knowledge of Cerner/PAS application management and organisational skills Time management and organisational skills

Desirable

Typing and data entry skills

Personal Qualities & attributes Essential

Ability to prioritise own workload Ability to maintain confidentiality of sensitive information Ability to work under pressure to meet conflicting demands Adaptable and supportive of change Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious Excellent interpersonal skills with the ability to relate to people at all levels The ability to manage conflict and identify where escalation to senior staff is necessary Ability to work positively and effectively within a team Able to use initiative Attention to detail

Others Essential

To have a desire to provide the best service to patients, colleagues and the Trust

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name Royal Free London NHS Foundation Trust

Address Barnet Hospital

Wellhouse Lane

Barnet

EN5 3DJ

United Kingdom

Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Skills

NHSAllied HealthPermanentHealthcareAdministrationFoundation Trust

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