About this role
Job summary
Are you organised, proactive and confident working with data and people? We're looking for an Equipment Administrator to join our Community Equipment team and play an important role in ensuring equipment and medical devices are safely and efficiently managed across BNSSG.
You'll provide essential administrative support to the Equipment Lead and Senior Equipment Coordinator, maintaining accurate equipment databases, supporting audits and site visits, processing orders and helping to monitor the servicing and location of equipment.
Working with clinicians, patients, carers, local authorities, NHS organisations and external agencies, you'll handle a range of enquiries and confidential information with professionalism, empathy and discretion.
This is a varied role where you'll need to work independently, manage competing priorities and use your initiative in a busy environment. You'll also have the opportunity to contribute to improving systems, supporting equipment recycling and ensuring clinicians have access to the right equipment for the people they care for.
If you're an organised administrator who enjoys a varied role and wants to make a difference to the delivery of community healthcare, we'd love to hear from you.
Main duties of the job
Provide day-to-day administrative support to the Community Equipment Service across BNSSG. Maintain accurate equipment databases, records and information systems, including tracking equipment locations. Collect, input and analyse data, supporting audits, reports and service monitoring. Liaise with clinicians, patients, carers, local authorities, NHS organisations and external agencies. Respond to enquiries professionally, sensitively and confidentially, including handling difficult or complex calls. Process requests and orders for specialist medical equipment within agreed limits. Support the scheduling and coordination of six-monthly equipment site visits across BNSSG. Monitor the servicing of medical devices to support safe and effective equipment provision. Support the issuing and administration of practitioner access to the equipment catalogue. Help develop effective systems for equipment recycling and reuse. Provide information and guidance to health professionals on available equipment and specifications. Manage your own workload, prioritising tasks and responding effectively to changing demands. Maintain high standards of confidentiality, electronic filing and information governance. Work closely with the Equipment Lead, Senior Equipment Coordinator and wider Community Equipment team to support the smooth running of the service.
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Job description Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
For further details / informal visits contact
Person Specification
Qualifications and Training Essential
Minimum 4 GCSE passes (or equivalent) including Mathematics and English or demonstrable ability in Mathematics and English. NVQ level 3 or equivalent (NVQ2 & demonstrable admin experience) in business administration or similar. Good knowledge of ordering systems (WAP, NHS Supplies) Full UK Driving Licence
Skills, Knowledge and Experience Essential
Experience of handling telephone enquiries Experience of using Microsoft office Experience of prioritising work in a busy envrionment Experience of inputting and retrieving information from data sources
Desirable
Knowledge, (or willingness to develop) of Electronic Patient Record systems, NHS ordering systems, community equipment provider systems including equipment management system
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sirona care & health CIC
Address Cadbury Heath Health Centre
Parkwall Road
Cadbury Heath
BS30 8HS
United Kingdom
Employer's website https://www.sirona-cic.org.uk/ (Opens in a new tab)