About this role
Job summary
We are looking for an organised, detail-oriented and proactive individual to join our busy practice team in a dual role encompassing both Office Administration and Clinical Coding responsibilities.
This varied position plays a key role in ensuring the accuracy of patient records, supporting clinical and administrative teams, and contributing to an excellent patient experience. Responsibilities include processing and coding patient correspondence, maintaining electronic patient records, supporting patient registration processes, handling administrative and secretarial tasks, and providing telephone support to patients on a rota basis.
You will:
Have experience working in a busy administrative environment.Possess excellent organisation, communication and time management skills.Be confident using Microsoft Office applications.Have strong attention to detail and be comfortable handling confidential information.Be able to prioritise workloads and work effectively both independently and as part of a team.Ideally have experience working within the NHS or Primary Care setting and knowledge of clinical coding systems.What We OfferNHS Pension SchemeBirthday Leave DayLong Service LeaveNHS Top-Up Health Insurance PlanStaff Recognition AwardsOngoing training and development opportunitiesThis is an excellent opportunity to join a supportive organisation where you can develop your administrative and healthcare information management skills while making a real difference to patient care.
Main duties of the job
Duties and Responsibilities:
Scan patient related documents onto their medical record.
Ensure incoming letters are scanned onto the patient record
Identify and appropriately action relevant clinical information contained in patient correspondence.
Code or free text the clinical information on to the patient record.
Summarisation of patients notes when requested.
Ensure security of data at all times.
Process patient records for Medical Reports etc
Dealing with patients for access to medical records.
Create patient online registrations, generating access levels and dealing with day-to-day enquiries.
To be responsible for patient records coming in and out of the practice, in accordance with practice procedures.
Processing and removing deceased patients and out-of-area patients.
Processing new patient registrations.
Reviewing medical records and producing an accurate summary of the patients medical history, read coding information in line with procedures.
Sort all incoming patient related mail.
Scan patient related documents onto their medical record using read codes as agreed by the clinical team.
Code the clinical information on to the patient record.
To provide an efficient copy/audio typing and word processing service for all Clinicians as required.
To make appointments and bookings for patients as required.
Provide secretarial support to Palliative Care and Operations meetings.
Support the Care Navigation Team a rota basis.
About us
Do our Core Values and Guiding Principles align with our own? Then why not come and join us here at Health Care First? We are proud to be one of the largest general practices serving the local population of Castleford, Ferrybridge, Methley and Normanton. With over 29,900 patients, we put our community and our people at the heart of decision making.
Job description Job responsibilities
Job Summary
Duties and Responsibilities
Sort (in date order) all incoming patient related mail.
Scan patient related documents onto their medical record using read codes as agreed by the clinical team.
Add any additional information about the source of the document.
Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information.
Ensure incoming letters are scanned onto the patient record within a 48/72 hour timescale.
Identify and appropriately action relevant clinical information contained in patient correspondence
Code or free text the clinical information on to the patient record
Deal with queries relating to coding
Filing and retrieving paperwork
Summarisation of patients notes when requested.
Ensure security of data at all times
Patient Experience
Support the Care Navigation Team and respond to patient calls between 08.00 10.00 on a rota basis.
This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the posts purpose. The job description will be kept under review and may be changed according to Practice requirements. Discussions on any major changes will be held with the postholder.
Person Specification
Qualifications Essential
GCSE grade A to C in Maths and English
Desirable
Previous experience in general practice especially coding
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Health Care First Partnership
Address Pinfold Surgery
Pinfold Lane
Leeds
West Yorkshire
LS26 9AA
United Kingdom
Employer's website https://www.healthcarefirst.co.uk/ (Opens in a new tab)