About this role
Job summary
Senior Individual Giving Officer
Location: Flexible - across any of our 3 hospices
The role can be based at any of our three hospices with some hybrid workingPlease specify preferred EACH hospice work base location when applying
Part-Time, 22.5 hours per week
Hours:
Hours can be worked over 3 or 4 days per week
Permanent
Salary £30,000 FTE per annum, pro rata for part time hours
At East Anglia's Children's Hospices (EACH), every donation helps us provide vital care and support to children, young people and families across East Anglia.
We're looking for a Senior Individual Giving Officer to help grow and develop our Individual Giving programme. Do you have fundraising, direct marketing or supporter engagement experience and the ability to use creativity, insight and data to build lasting relationships with supporters?
Working closely with the Individual Giving Manager and Individual Giving & Legacy Officer, you'll support the planning, delivery and evaluation of fundraising campaigns that inspire people to support EACH through regular giving, cash appeals, lottery participation and gifts in Wills.
Main duties of the job
About the role:
In this varied role, you'll:
Support the development and delivery of fundraising and direct marketing campaigns across a range of channels. Create and enhance supporter journeys that encourage long-term engagement and loyalty. Analyse campaign performance and use insights to identify opportunities for improvement and growth. Work collaboratively with colleagues across Fundraising, Marketing and Communications. Help ensure supporter communications are engaging, relevant and supporter-focused. Maintain accurate supporter records and handle personal data securely and confidentially.
About you:
We're interested in hearing from people who can bring: Experience of fundraising, direct marketing, marketing or supporter/customer engagement activities. The ability to plan and deliver projects or campaigns within agreed timescales and budgets. Experience of using data and insight to evaluate performance and inform decision-making. Effective written and verbal communication skills. The ability to build positive working relationships and work collaboratively with others. Good organisational skills and the ability to manage a varied workload. Experience of using Microsoft Office applications, including Outlook, Excel, Word and Teams.
Interviews: 22-Sep-2026
About us
Comprehensive range of benefits:
Free onsite parking & subsidised meals at our hospices Pool car provided when working in the community Employee health cash plan & wellbeing support schemes NHS pension - continuation if already contributing Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays Additional holiday purchase scheme AVIVA pension package up to 7% Employer Contribution including Life Assurance Free eye tests & cycle to work scheme
East Anglia's Children's Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Job description Job responsibilities
Acquisition and Retention
Support the Individual Giving Manager to plan, deliver and optimise inspiring fundraising appeals and direct marketing campaigns across regular giving, cash appeals, lottery recruitment and gifts in Wills, helping to grow income and supporter engagement.Work collaboratively with the Marketing & Communications team to develop, deliver and evaluate integrated digital campaigns across email and social media channels.Design, enhance and deliver supporter-centred stewardship journeys that strengthen relationships, encourage long-term engagement and increase supporter lifetime value.Data Analysis, Insight and ReportingMonitor, analyse and report on campaign performance and key performance indicators (KPIs), using data and sector insights to identify opportunities and drive continuous improvement.Ensure Individual Giving content is effective and up-to-date on all EACH communication channelsAdministrationKeep supporters details updated on the fundraising database accurately and promptlyHandle sensitive data such as bank information confidentially and securelyTo act at all times in accordance with all internal and external Data Protection regulations
Person Specification
Qualifications Essential
- Effective communication skills appropriate to a range of audiences both written and verbally - IT literate with experience of using Microsoft Office applications, particularly Outlook, Excel and Word, Outlook and Teams - Understanding of Data Protection
Desirable
- Knowledge of Gift Aid, Charity Law, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK
Other Requirements Essential
- Access to transport in order to travel to our three sites for meetings
Desirable
- Current full, valid driving licence
Skills and Abilities Essential
- The ability to work accurately and methodically with data and written information, demonstrating attention to detail - Clear communication style and effective listening skills - Skilled in developing creative, compelling and audience-focused communications that inspire engagement and action - Analytical skills, with the ability to interpret and use data to inform decision-making - Confident working with numerical information and data, using analysis and insight to evaluate performance and identify opportunities for growth - Organised, with the ability to prioritise a varied workload to meet deadlines - Collaborative team player with the ability to work proactively, demonstrate initiative and take action to solve problems
Experience Essential
- Direct marketing or other relevant marketing experience - Planning and delivering campaigns within agreed timescales and budgets - Able to work proactively both independently and as part of a team, with a solution-focused approach - Analysing and reporting on campaigns and channel performance
Desirable
- Use of a fundraising database or charity CRM - Data segmentation supporting targeted communications - Charity direct marketing experience - Understanding of digital platforms for delivery and marketing of projects/campaigns
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East Anglia’s Children’s Hospices
Address East Anglias Childrens Hospices (each)
Church Lane
Milton
CAMBRIDGE
CB24 6AB
United Kingdom
Employer's website https://www.each.org.uk (Opens in a new tab)