About this role
Job summary
We are looking for an exceptional and experienced Service Manager to join our team at the Royal London Hospital (RLH) as Service Manager for the Orthopaedic Department. The post sits within the Orthopaedics, Plastics and Major Trauma directorate.
As a large and complex directorate in one of the largest and most complex Trusts in the country this is both a challenging and exciting place to work. While we face the same financial and performance pressures as all NHS Trusts, we are undertaking significant projects to improve healthcare delivery through the We Improve programme.
Reporting into the General Manager, the postholder will work closely with the Clinical Leads, Matrons and Ward Managers to ensure we deliver high quality services, provide an excellent experience for our patients, and meet our regulatory and operational performance targets.
This is an exceptional opportunity to join a high performing team in a high-profile organisation providing stretch, development, and challenge for the successful candidate. The role is well supported by an Associate General Manager as well as the wider management team.
Main duties of the job
The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. Key aims are:
o Provide timely, efficient and effective operational service management support for Emergency Care and Trauma services, assisting the Clinical Director, Lead Clinicians and General Manager to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.o Take forward agreed projects to improve service delivery and patient experience in key areas.o Lead on ensuring that all performance/quality targets are met.o Problems solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Divisional Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.
The post holder will manage a team within the division.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Person Specification
Experience Essential
Operational management experience
Desirable
Experience of managing a budget
Skills Essential
An effective completer / finisher
Desirable
Demonstrates achievements in managing change
Knowledge Essential
Demonstrable ability to evaluate and improve service quality
Desirable
Knowledge and awareness of issues affecting NHS acute hospitals
Qualifications Essential
Evidence of continuing education and development
Desirable
Educated to relevant Degree level or working towards
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Barts Health NHS Trust
Address Royal London Hospital
London
E1 1FR
United Kingdom
Employer's website https://www.bartshealth.nhs.uk (Opens in a new tab)