About this role
Job summary Package Description: Package Description You will feel valued as an Administrator within the HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,785 and access to our HCRG Care Group pension MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters. My Reward Hub - our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways. We are pleased to offer access to Stream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go. 25 days holiday plus Bank
Main duties of the job You will receive access to exclusive rewards and benefits including a salary of £24,785 with access to our HCRG Care Group pension. Additional perks include MyWellness, a health and lifestyle platform that covers mental health awareness and supports healthy living via recipes, activity challenges, and other tools. My Reward Hub grants access to premium offers and discounts, while Stream lets you track and withdraw your pay throughout the month, avoiding high-interest loans. The role offers 25 days holiday plus bank holidays and includes access to a variety of courses for professional development. You will join a team focused on delivering impeccable customer service, aiming to improve through technology and innovation. Working hours are from 08:00 to 16:00, Monday to Friday, based in Gravesham Community Hospital. The position requires providing secretarial, clinical administrative, and organisational support, including managing office operations and assisting clinical colleagues. You need experience in a customer care or healthcare environment, excellent communication skills, a UK driving licence, and will be based in a community hospital setting.
About us HCRG Care Group is a forward-thinking organisation committed to delivering high-quality care and service. They place an emphasis on innovation and technology to improve services and customer experience. Employees enjoy a supportive working environment, where ideas are welcomed and contributions recognised through nominations for local and national awards. At HCRG Care Group, services meet the highest clinical and quality standards, with all organisational services rated as good or outstanding by the Care Quality Commission. The group supports its employees with a robust benefits package that includes health and wellness platforms, a staff benefits scheme, and continuous professional development opportunities. HCRG Care Group values work-life balance, providing 25 days of holiday plus bank holidays. Based in Gravesham Community Hospital, the role involves working within a dynamic and supportive business unit. The organisation values proactive, enthusiastic individuals who contribute positively to the team and display excellent organisational skills.
Job description Job responsibilities Package Description:
Package Description
You will feel valued as an Administratorwithin the HCRG Care Group, receiving access to exclusive rewards and benefits including:
£24,785 and access to our HCRG Care Group pension MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters. My Reward Hub- our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways. We are pleased to offer access toStream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go. 25 days holidayplus Bank Holidays. Access to arange of courses and e-learningto develop further skills, bespoke career pathways and opportunities continuing your professional development. Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users. Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives. Working in an environment focused on the highest clinical and quality standards with100%of services within our organisation being rated overall good or outstanding by theCare Quality Commission.Job Introduction
As an Administrator you will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference.
Hours: 08:00 - 16:00 Monday - Friday
Base: Gravesham Community Hospital
Main Responsibilities
The position will be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues (please see attached Job Description).
The Ideal Candidate
We are looking for a proactive, enthusiastic and committed individual to join our Administration Team.
The postholder will require:
experience as an administrator within a customer care, healthcareor social care setting. excellent organisational skills with a positive proactive approach to support colleagues across the Business Unit and the stakeholders that use our services. excellent written and verbalcommunication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information. A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times. ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines. role will involve daily manual handling of clinical stock. to have a full UK driving licence and access to a car. to be prepared to travel across the Business Unit to meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey). to be efficient and a highly motivated individual who will work flexibly within theteam and across the Business Unit. excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. ability to record accurate minutes/notes and present to a high standard. to be office based within a Community Hospital/equivalent setting Monday to Friday.
Person Specification
Qualifications Essential
Experience as an administrator within a customer care, healthcare or social care setting is required, along with excellent organisational skills. The ideal candidate will have excellent written and verbal communication skills and the ability to handle complex, sensitive information with diplomacy and discretion. Proficiency in Microsoft Office packages like Outlook, Word, and Excel is needed, along with the ability to accurately record and present minutes/notes. Daily manual handling of clinical stock and the ability to travel across various locations like Dartford, Gravesend, Sittingbourne, and Sheppey is essential. A full UK driving licence and access to a car is required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name HCRG Care Group
Address HCRG Care Group
Kent
DA11 0DG
United Kingdom
Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)