About this role
Job summary
The Radiology Department at the Norfolk & Norwich University Hospital has a fixed term contract vacancy for a highly motivated and enthusiastic administration professional to join our team as an integral member of the quality team for Radiology.
This is an exciting opportunity to join our Radiology quality team. It is a varied and demanding role that would suit someone who is organised and enjoys working as part of a team. This can be a fast-paced environment with changing needs, so a flexible, can-do attitude is essential.
This is a full time position of up to 37.5 hours per week for a fixed term 9 month period and is based at the Norfolk and Norwich University Hospital.
It is a requirement of this role to be on site, however once fully trained and competent, a weekly hybrid working pattern, combing days onsite at NNUH and at days home will be considered.
Main duties of the job
The administration assistant is an integral member of the quality team for Radiology. The role is based at the Norfolk and Norwich University Hospital (NNUH), underpinned by the wider remit of the Imaging speciality clinical network (SCN). The role reports to the Radiology Governance Manager at the NNUH and is professionally responsible to the Norfolk and Waveney (N& W) Community Diagnostic Centre (CDC) Quality/ Accreditation Lead).
The post holder will coordinate defined administrative aspects of the accreditation workstream including patient communications and undertake other administrative duties or other workstreams as required.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description Job responsibilities
Provide full clerical administrative support to the Radiology Governance Manager To act as a point of contact for the Radiology Governance Manager via telephone and email, filtering, prioritising and dealing with problems, questions or queries To organise meetings at the request of the Radiology Governance Manager and check attendance responses chasing invitees to ensure meeting quoracy To assist the Radiology Governance Manager with the management of project tasks; specifically patient communications Requesting and collating documents in advance of meetings or in preparation for new tasks, chasing requests for documents in a timely manner so as not to delay the project Collate feedback and responses to actions, chase actions to ensure these are completed by the target date and update the action log accordingly To ensure recordings of project meetings and relevant documents are uploaded to SharePoint in a timely manner To be responsible for sending the final version of newly developed documents to the designated person within Radiology at NNUH, QEH and JPUH to commence the Trusts document approval process. To track progress with the approvals process at each Trust To maintain the database of developed documents, updating the document database as the approvals process is completed each of the three Trusts, communicating to the relevant Trust that previous versions/associated documents are archived To add to the audit register audits cited within documents To assist in transcribing documents into the Trusts Procedural Document template To maintain competency in the use of relevant Trust IT packages and basic computer skills To understand the accreditation Programme roles & responsibilities and to ensure all queries are dealt with appropriately including referring, where necessary, to each Trusts accreditation lead and the N &W CDC Quality/ Accreditation Lead
Person Specification
Qualifications Essential
NVQ Level 3 or proven equivalent experience GCSE Maths and English or equivalent
Experience Essential
Significant experience of office/reception work
Desirable
Experience in NHS or similar Experience of managing and supervising staff
Skills Essential
IT skills - accurate data input Good communication and interpersonal skills Understanding of the need for confidentiality Proven ability to work in a team Good customer care skills
Knowledge Essential
Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk and Norwich University Hospital
Address Norfolk and Norwich University Hospitals NHS Foundation Trust
Colney Lane
Norwich
NR4 7UY
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)