About this role
Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 1810 Court St. location. As a Customer Service Rep, you'll play a crucial role in ensuring our customers have a great experience while enjoying our delicious pizzas.
Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and card transactions, ensuring accuracy in all financial dealingsProvide exceptional customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environment, adhering to food safety and hygiene standardsCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks throughout the shiftHandle and lift items weighing up to 25 lbs. as needed Strong communication skills with the ability to interact professionally with customers and team membersFlexibility to work various shifts, including weekends and holidaysAbility to follow directions and adhere to company policies and proceduresBasic math skills for accurate cash handling and order processingPhysical stamina to stand, walk, and perform repetitive tasks for extended periodsAbility to multitask effectively in a fast-paced environmentPositive attitude and friendly demeanor, with an easy smile and customer-focused approachTeam player mentality with a willingness to assist colleagues as neededAbility to lift and carry items weighing up to 25 lbs.Food handling experience is a plus, but not required – we provide on-the-job training