About this role
Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.
Answer incoming phone calls and take customer orders accuratelyPrepare and make pizzas according to company standardsProcess cash and card transactions efficientlyDeliver outstanding customer service experiencesMaintain a clean and organized work environmentAssist with various cleaning tasks as neededLift and move items weighing up to 25 lbs.Collaborate with team members to ensure smooth operationsAdapt to changing priorities and handle multiple tasks simultaneouslyFollow company policies and procedures consistently Excellent communication skills, both verbal and writtenStrong customer service orientation with a friendly and positive attitudeBasic math skills for handling cash transactionsAbility to multitask effectively in a fast-paced environmentBasic computer skills for order processingPhysical ability to stand for extended periods and lift up to 25 lbs.Flexibility to work weekends, holidays, and various shifts as neededStrong problem-solving skills to address customer concernsTeam player mentality with a willingness to assist coworkersAttention to detail in food preparation and order accuracyAbility to follow directions and adhere to food safety standardsHigh school diploma or equivalent preferred, but not required