About this role
Compliance Officer – Patrols - Whakatane Compliance Officer – Patrols - Whakatane Kia haumaru ai tātou katoa — keeping everyone safe. At FIRST Security, we’re proud to be one of New Zealand’s leading security providers, delivering trusted services across the country through our dedicated people. About the Role We’re looking for a detail-focused and analytical Compliance Officer to join our Monitoring Centre team on a full-time basis. You’ll play an important role in ensuring processes and activities are being followed, analysing data and producing reports that help us maintain high standards of compliance and performance. What you’ll be doing: Conducting compliance audits across Monitoring Centre processes and activities Generating, distributing and collating compliance reports Analysing data and monitoring compliance against agreed processes and tasks Measuring and reporting performance in line with Response Frameworks and internal SOPs Identifying issues and supporting continuous improvement Working closely with the team to ensure processes and standards are consistently followed Completing additional duties as required by the EMC Manager What you’ll need: Excellent attention to detail and a strong process-driven approach Intermediate to advanced Microsoft Excel skills , including Macro experience Strong analytical and reporting skills Excellent written and verbal communication A proactive approach to problem-solving The ability to follow instructions and work accurately Confidence learning and using new technology and systems Strong computer and keyboard skills A mature and professional attitude A current COA is preferred but not essential Ability to work weekends when required Ability to pass a Ministry of Justice check NZ/Australian citizenship or a valid NZ work visa Why work with FIRST Security: Industry-leading training and development opportunities Strong focus on career growth — how can we help you grow? Supportive team environment with a strong focus on wellbeing Ongoing welfare checks and a positive health & safety culture Access to EAP services, including counselling and financial support for you and your family Access to FIRST Security’s Perks programme , with discounts across a wide range of retailers, petrol and grocery providers Ready to take the next step in your career and join a team where accuracy, accountability and safety matter? Apply now and join FIRST Security! First Security is part of the Wilson Group. If you experience any issues with your application, please get in touch via phone or email.