About this role
Job Summary The Branch Manager oversees and manages the assigned branch resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues. Job Responsibilities 1 Develop and implement sales plans Conduct regular sales and operations meetings Brief employees on current sales goals, promotions, and other relevant information Organize marketing activities and events for the branch Increase brand awareness for the Company within the community Interact with customers on a regular basis to ensure satisfaction and gain useful feedback Resolve customer problems as needed Comply with all applicable laws and regulations Assess market conditions and identifying opportunities Draft forecasts and business plans Manage budgets, allocate branch funds, and define financial objectives Coordinate with other branches to share knowledge, plan promotional activities, or achieve goals Adhere to high ethical and professional standards Job Responsibilities 2 Additional Responsibilities 3 Job Knowledge & Skills Comprehensive understanding of all aspects of venue operations, including staffing, scheduling, and budget management. Strong leadership and managerial skills to effectively lead and motivate staff, delegate tasks, and maintain a positive work environment. Excellent interpersonal skills to interact with patrons, address concerns, and ensure exceptional guest experiences. Proficiency in budgeting, financial planning, and revenue management to optimize profitability and financial performance. Skill in coordinating events, performances, and activities to attract guests and enhance the venue's entertainment offerings. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role. Job Experience Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus Competencies Resilience Quality Leadership Entertainment Management L3 Quality and Safety L3 Budgeting L3 Agility Task and Project Planning L3 AI Fluency Guest Relations L3 Education Bachelor's Degree