About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
• Handling guest check-in and check-out procedures in accordance with Hilton standards, • Managing reservation processes and providing necessary information, • Addressing guest requests in a prompt, solution-oriented, and professional manner, managing telephone traffic, and handling call routing correctly, • Supporting the execution of front office operations in line with Hilton’s management principles, • Offering suggestions to enhance guest satisfaction and ensuring a superior guest experience.
• Graduate of relevant university departments, • Proficient in Microsoft Office programs, • Advanced level of English proficiency, • Experienced in the tourism and hospitality sector, • Preferably proficient in hotel management software or familiar with the ONQ system, • Friendly, with strong communication skills and a guest-oriented approach, • A team player who is dynamic and responsible, • Capable of problem-solving and making quick decisions,