About this role
Essential Duties and Responsibilities · Continuously monitor pool, water slide, splash pad, lazy river, and other aquatic areas. · Recognize and respond quickly and effectively to emergencies. · Perform water rescues and provide first aid, CPR, and AED assistance when necessary. · Enforce all water park rules, safety regulations, and hotel policies consistently and professionally. · Identify hazardous conditions and immediately take corrective action or report concerns to management. · Conduct routine safety inspections of aquatic facilities and equipment. · Provide friendly, professional, and welcoming service to hotel guests. · Answer guest questions regarding water park operations, rules, and amenities. · Maintain cleanliness and organization of pool decks, seating areas, and aquatic attractions. · Assist with opening and closing procedures for aquatic facilities. · Complete required incident reports, inspection logs, and operational documentation accurately and timely. · Attend all required meetings, training sessions, and emergency drills. Required Qualifications · Minimum age of 16 years old · Current American Red Cross Lifeguarding Certification or equivalent. · Current CPR/AED Certification for Professional Rescuers. · Current First Aid Certification. · Ability to successfully complete hotel and department training programs. Preferred Qualifications · Previous lifeguarding experience. · Experience working in a hotel, resort, water park, recreation center, or aquatic facility. · Strong customer service and communication skills. · Bilingual skills are a plus. Physical Requirements · Ability to swim continuously and meet all certification requirements. · Ability to sit, stand, walk, bend, stoop, and climb for extended periods. · Ability to lift and carry up to 50 pounds. · Ability to perform emergency rescues and render emergency care when required. Work Environment · Indoor and/or outdoor water park setting. · Exposure to chlorinated water, cleaning chemicals, humidity, and varying temperatures. · Requires weekend, holiday, evening, and peak-season availability. Core Competencies · Safety Awareness · Vigilance and Attention to Detail · Guest Service Excellence · Teamwork and Collaboration · Professional Communication · Emergency Response Skills · Reliability and Dependability