About this role
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Basic Function
• Bring techno‑functional expertise to drive HR digitization initiatives • Lead deployment of Oracle Fusion HCM and other SaaS HR solutions • Coordinate with Enabling Function teams for implementation and system operations activities • Manage Oracle Fusion HCM Cloud with continuous enhancements, rollouts, and operational delivery • Act as a technology partner to HR leadership to drive innovation, analytics, and improved user experience and process optimization • Demonstrate strong communication and interpersonal skills • Effectively manage stakeholder expectations and escalations
Skills
Technical & Process Skills
• Implementation and support experience in Oracle HCM Cloud modules: • Core HR • Recruitment • Talent Management • Absence Management • Compensation & Benefits
• Ability to map business and user requirements to Oracle HCM Cloud features • Strong understanding of Oracle Fusion AI framework and implementation of AI agents • Strong understanding of the HCM technology landscape and integrated solution deployment • Strong functional troubleshooting skills (20% Technical / 80% Functional) • Hands‑on expertise in: • HDL/ HSDL • Fast Formula/ HCM Extract • Personalization • Workflow Customization • Scenario‑based setup configuration and modifications
• Experience with analytical and reporting tools: • OTBI/ BI • Power BI
• Ability to develop: • Process Design Documentation
Data & Governance Capabilities
• Demonstrated understanding of business data usage, data quality, and stewardship • Ability to partner with business and technical SMEs to standardize operational information • Experience in executing enterprise‑wide data governance policies and procedures • Ability to influence functional teams to think beyond current ways of working • Capability to align stakeholders on common standards and promote the value of master data quality
Soft Skills
Desired
• Ability to handle internal clients effectively • Strong time management and workload planning skills • Focus on quality and continuous process improvement • Project management capabilities
Minimum
• Excellent communication and customer interaction skills (documentation, presentation, reporting) • Exposure to international or reputed clients preferred • Strong problem‑solving and decision‑making skills • Ability to build strong working relationships with business users
Key Responsibilities
• Manage EXL’s digital HR applications, including Oracle Fusion HCM Cloud and other SaaS platforms • Partner with HR leadership to drive digitization of HR processes across EXL • Build and strengthen Oracle Fusion HCM Cloud capability within the organization • Drive innovation and continuous functional enhancements • Manage regular application upgrades and implement new OEM‑introduced features • Focus on team development and continuous training • Manage internal stakeholders across functions • Manage and govern external partners Primary Internal Interactions
• Functional Heads / VPs / AVPs across: • Human Resource • Business Operations • Legal • Global Technology • Growth Teams
• Internal Audit and SOX teams for compliance and control requirements Organizational Relationships
• Reports To: Senior Associate Vice President – Enterprise Digital Applications • Supervises: Managers and Lead Assistant Manager
Education Requirements
• Engineering Graduate Work Experience Requirements
• 15+ years of overall experience • 12+ years of relevant experience in Oracle HCM Cloud • Hands‑on experience in Oracle HCM Cloud implementation projects • Oracle Fusion HCM Certified