About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
• Performs tasks based on established procedures. • Uses data organizing and coordination skills to perform business support or technical work. • Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
• Has advanced, specialized expertise within a range of analytical or operational processes. • Completes assignments and facilitates the work of others. • May coordinate assignments beyond work area. • Proposes improvements to processes and methods. • Acts as a lead, coordinating the work of others, but is not a supervisor. • Works autonomously within established procedures.
Functional Knowledge
• Has developed skills in a range of processes, procedures, and systems. • Acts as a technical expert in some areas.
Business Expertise
• Understanding of how teams integrate and work best together to support the achievement of company goals.
Impact
• Impacts own team through the quality of the services or information provided. • Suggests improvements to work procedures and practices to improve efficiency.
Leadership
• Serves as a team lead. • May allocate work to team members. • Provides subject matter guidance to junior team members.
Problem Solving
• Provides solutions to atypical problems with little or no precedent.
Interpersonal Skills
• Exchanges information and ideas effectively.
Responsibility Statements
• Guides and directs on HR programs and procedures. • Ensures the accuracy and integrity of HR data by conducting routine audit tests. • Prepares documentation for the HR knowledge database. • Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions. • Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance. • Performs other duties as assigned. • Complies with all policies and standards.