About this role
Job summary ABOUT THE ROLE This is a casual, part-time role offering flexible working. As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
Main duties of the job As a Bank Receptionist at Barchester care home, you'll play a crucial role in ensuring every resident and visitor feels at home. The role is varied, involving answering phone calls, managing the reception area, greeting visitors, showing prospective residents and families around, and performing administrative tasks. You'll need to be professional, caring, courteous, and well-organized. A good telephone manner and strong communication skills are essential, but no formal qualifications are required. You'll provide a warm welcome as the first point of contact while ensuring a positive and friendly environment.
About us Barchester Healthcare is one of the UK's leading healthcare providers, dedicated to providing high-quality care for elderly people and those requiring nursing or residential support. The organisation is committed to the growth and development of its employees, offering competitive pay and a flexible working environment. Barchester focuses on making its care homes a welcoming place for both residents and visitors, with a strong emphasis on creating a positive and friendly atmosphere. The organisation values its staff and provides many opportunities for learning and development.
Job description Job responsibilities
ABOUT THE ROLEThis is a casual, part-time role offering flexible working. As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.
As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
No formal qualifications are required, but a good telephone manner and strong communication skills are essential.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Chippenham
SN14 6UZ
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)