About this role
We're looking for a friendly, organised and patient-focused Receptionist to join our team.
This is an excellent opportunity to begin or develop a career within a healthcare environment. As the first point of contact for patients, visitors and colleagues, you'll play a key role in creating a welcome and professional experience while supporting the smooth day-to-day running of our services.
No two days are the same. You'll be responsible for greeting patients and visitors, answering telephone enquiries, handling patient information and providing administrative support where required. Full training will be provided in our electronic patient record system and reception processes, helping you build the knowledge and skills needed to succeed in the role.
This is full-time position working 36 hours per week. We are committed to supporting flexible working where possible and welcome applications from candidates who wish to discuss alternative working patterns.
What you'll bring
We looking for someone who:
• Has excellent customer service and communication skills.
• Is friendly, professional and enjoys working with people.
• Has strong organisational skills and attention to detail.
• Can remain calm and efficient in a busy environment.
• Is confident using IT systems and willing to learn new skills.
• Works well as part of a team while also being able to use their own initiative.
• Is committed to delivering an excellent experience for patients, visitors and colleagues.
Previous reception, customer service or administrative experience is helpful but not essential - we're looking for people with the right attitude, reliability and willingness to learn.
What we offer
This is a rewarding role that provides the opportunity to make a real difference to the patient experience. You'll receive structured training, ongoing support and opportunities to develop your skills within a professional healthcare setting.
If you are looking for a role where you can make a positive impact every day, we would love to hear from you.
Benefits
We have an attractive benefits package which includes:
• Private health insurance for yourself
• Pension scheme delivered by a long-established local pension specialist (up to 5% matched employer contribution)
• Life assurance scheme
• Income protection scheme
• Free car parking
• Wellbeing allowance of £300/annum (towards gym/better commute scheme etc)
• 22 days per annum annual leave (increasing with length of service)
• Better Commute Scheme
• Long Service Leave Award
Apply
For more information on the role and benefits, please contact our People & Organisation team by emailing [email protected] or calling 01481 239988