About this role
The Role:
Providing direct support to all customers, which includes resolving escalations, answering fault calls and maintenance of our products.
Key Responsibilities:
• Deliver, install, and commission Enetek systems at customer sites
• Interpret and work from technical drawings and wiring diagrams
• Repair or replace wiring, equipment, and fixtures using appropriate hand and power tools
• Provide after-sales support, including preventive maintenance of Enetek systems and responding to fault calls
• Support battery replacement projects and related site activities
• Participate in 24/7 standby duty when required
• Manage all on-site installation, repair, maintenance, and testing activities
• Manage and maintain inventory of equipment and tools required for service and repair work
You bring:
• Minimum Technical Certificate in Engineering or a relevant discipline
• At least 2 years of working experience in a related field
• Motorcycle license preferred
• Knowledge of electrical system troubleshooting
• Proficiency in Microsoft Office applications (Outlook, Excel, PowerPoint)
• Fluent in English (spoken and written)
• Work Conditions / Job Requirements
• Able to travel and work independently
• Willing to work in rotating shifts
You are also:
• Result-driven and performance-oriented
• Team player
• Self-motivated with willingness to learn and pick up new skills
• Open-minded and receptive to new ideas