About this role
Credit Control Process Lead with French
Job Description: Credit Control Process Lead with French Infosys - Bucharest -Hybrid 3/2
The responsibilities of a Process Lead in Credit Control involve overseeing the credit control process, managing outstanding debts, and ensuring timely payments.
We are looking for a candidate with: - English on B2 and French language on B2 level (essential for client communication purposes) - 4+ years of business / marketing experience, required - Higher education level - Ability to handle difficult and sensitive situations professionally - Strong problem-solving and decision-making abilities - Ability to meet targets and work under pressure - Solid project management, planning, organizing, and time management skills required - Strong proficiency in MS Office, BMC Remedy, trending, and reporting required SAP4H - Proven analytical skills with a curiosity to dive into data leveraging various reporting tools, Excel, and /or ability to write sql to mine our incident and problem data - Clear and effective written and verbal communication, influencing, and strong interpersonal skills
Your key activities: -Managing a team of 4 credit analysts - Strong knowledge of debt collection laws and regulations - Excellent communication and negotiation skills - Proficient in financial analysis and risk assessment - Attention to detail and strong organizational skills - Review and approve customer credit limits and assess ongoing credit risk exposure - Analyze customer credit worthiness - Negotiate alternative securities (bank guarantees, LC’s…) with customers, to cover the credit risk of AR - Negotiate credit limits with credit insurance, to cover the credit risk of AR - Decision to release orders based on credit risks, outstanding balances, credit safe - Control and monitoring credit risks, and bad debt exposure in line with company policies and accounting standards - Submit claims to credit insurance or activate alternative securities - Daily credit control activities to ensure accurate and timely activities - Work closely with Sales Department and Management to resolve credit issues and meet order release and shipping cut-off deadlines - HQ and local reporting - Ensure compliance with accounting principles, service levels, and internal control
You can expect from us:
Long-term and stable cooperation; Benefit platform; Organized training sessions during the first weeks and further upskilling courses (online, with our experts); 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year; Modern, cozy and central location in Bucharest; Teamwork in a multicultural environment; Medical subscription and life assurance.