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Patient Service Rep ( Fulltime ), Family Practice - CHHH @ Temple Health

Philadelphia, Pennsylvania, USOnsiteFull-time
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About this role

Hours: M-F 8:30 to 5pm Location: 8835 Germantown Avenue, Philadelphia, 19118

Overview The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Education High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Skills

patient registrationinsurance verificationcustomer serviceschedulingpreauthorization processingcopay collectionaccount balance paymentsemr data entrydocument scanningadministrative support

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