About this role
Desired Skills: Dynamics 365 Expertise: Deep knowledge of Microsoft Dynamics 365 CRM, especially Sales and Field Service modules, with ability to design scalable enterprise solutions. • Salesforce Experience: Strong exposure to Salesforce Sales Cloud and Service Cloud, ensuring flexibility across leading CRM platforms. • Sales & Service Processes: Skilled in architecting solutions for lead-to-order, account management, opportunity tracking, case management, work order management, and field service scheduling. • Industry CRM Exposure: Familiarity with CRM implementations across industries such as manufacturing, retail, healthcare, and financial services. • Integration Architecture: Expertise in integrating CRM with ERP, supply chain, marketing automation, and e-commerce platforms. • Security & Access Controls: Strong understanding of information security, role-based access, and compliance frameworks within CRM ecosystems. • Vendor Collaboration: Experience working with platform vendors and solution partners to align CRM capabilities with enterprise architecture . • Agile & DevOps: Proficiency in Agile delivery and DevOps practices, including CI/CD pipelines for CRM customizations and extensions (Jenkins, GitHub, Azure DevOps). • Enterprise Artifacts: Ability to deliver architecture artifacts such as implementation models, technology matrices, communication diagrams, migration strategies, and application use-case diagrams. • Digital Frameworks: Familiarity with emerging digital patterns (microservices, API-first, event-driven architectures) applied to CRM solutions.
Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.