About this role
UVA|Northern Virginia is based in the Washington Capital region and supports all of the schools in their educational and non-educational programmatic efforts. These include degree and non-degree programs, research, public talks and community events.
The primary responsibilities involve the operational and strategic engagement with a range of clients offering educational programs. These programs can include non-degree and degree-based educational offerings, partnerships with schools and institutes at the University of Virginia and beyond. The position includes client engagement and end-to-end project ownership, from conception of program through delivery and post-program accounting.
Responsibilities
• Scheduling and leading meetings with internal and external partners interested in utilizing the UVA|Northern Virginia facilities. • Working with clients to develop proposals and contracts for services to be delivered. • Communicating in verbal and written form with internal and external clients. • Servicing clients pre-program and in-service needs, including space requests, catering needs, custom-requests for individual clients, and working with facilities personnel to ensure seamless delivery. • Partnering with internal teammates in a collaborative and entrepreneurial unit (in which delineated roles will change daily). • Delivery of customer service skills, including a willingness to problem-solve to meet customer requests. • Accountability for all aspects of program delivery. Minimum Qualifications
• Education: Bachelor’s degree • Experience: 1-3 years of relevant customer-facing or higher education experience
Preferred Qualifications
• Education: Bachelor’s degree in field related to education, marketing or service operations • Experience: Direct, customer-facing work in a service operation
Physical Demands This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range
• The anticipated hiring range is $55,000–$65,000, commensurate with education and experience.
Position Type & Work Location
• This is an exempt-level, benefited position. Learn more about UVA benefits. • This position is based in the Washington Capital region (Fairfax, Virginia). It is primarily a fully on-site role.
About UVA and the Community: To learn more about UVA and in the Northern Virgina area, visit UVA|Northern Virginia.
Application Timeline: Application review will begin September 2, 2026, and the position will remain open until filled.
Additional Requirements
• Background checks will be conducted on all new hires prior to employment. • Visa Sponsorship: This position will not consider candidates who require immigration sponsorship now or in the future.
How to Apply: Please apply online, by searching for requisition number R0086806. Internal applicants may search and apply for jobs on the UVA Internal Careers website. Complete an application with the following documents:
• Resume • Cover Letter Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Reference Check Process: Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
Contact Department Contact: For questions about the position, please contact Gregory Fairchild, [email protected]. Recruiter Contact: For questions about the application process, please contact Melanie Sponaugle, [email protected].
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.