About this role
1. Purpose
Responsible for all monitoring fleet operations for retrieval & carting purposes. Ensure timely and accurate connections of loads via the dedicated network. 2. Key Responsibilities
Responsibilities Operational • Plan BDA flight requirements in line with the designed network in co-ordination with BDA to ensure capacity optimization at the lowest costs • Ensure connections of loads from service centers onto Hub through a dedicated network plan. • Maintain the Air Network Master and update the Network Service Guide, Area Masters, Transit Time Masters, etc. for ensuring correct routing and adherence of transit commitments to customers • Identify requirements for use of commercial flights and negotiate contracts for commercial air-lift as per business requirements • Continuously work towards identification of opportunities for network optimization and utilization People • Develop Team Capability and provide continuous support for ensuring effective execution of the tasks. • Provide direction, guidance and support to the International staff employees to help them discharge their duties effectively • Ensure International capability building for the team • Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline
3. Key Result Areas and Key Performance Indicators
S. No Key Result Areas Key Performance Indicators 1. Optimization of operating costs · % reduction in costs through route optimization initiatives (for BDA flights) · % reduction in overall Operating Costs (i.e. OCPM) 2. Reach Enhancement · Ensure Network planning for the new Pin Codes added for DP, Apex (including TCL) · Ensure Network planning for the new pin codes added for Time Definite Delivery 3. Ensure overall network health · Drive overall air network setup in terms of shipment reach and connectivity as per plan · Adherence to timelines for BDA flight connections · % Capacity Utilization of BDA flights 4. Support Employee Capability Building and Drive employee morale and engagement · % Key positions within team with identified successors / potential successors · Employee Attrition (%) · Attrition (%)