About this role
Key Responsibilities:
• Coordinate domestic and international road freight shipments from origin to destination. • Plan and arrange transportation with approved carriers and vendors. • Monitor shipment status and proactively address operational issues or delays. • Ensure timely booking, dispatch, and delivery of customer shipments. • Maintain accurate shipment records and operational documentation. • Act as the primary point of contact for customers regarding land freight shipments. • Provide shipment updates and transportation status reports. • Respond promptly to customer inquiries, concerns, and service requests. • Coordinate with transport providers and subcontractors to secure capacity. • Monitor carrier performance, service levels, and compliance requirements. • Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records. • Ensure compliance with local regulations, customs requirements, and company policies. • Maintain accurate data within operational systems and transport management platforms. • Ensure adherence to safety, security, and quality standards. Financial & Commercial Responsibilities
• Verify transportation costs and supplier invoices. • Support quotation preparation and pricing activities when required. • Monitor shipment profitability and identify cost-saving opportunities. • Ensure timely billing and revenue recognition procedures are completed.