About this role
Location Mehsana SMT Tube PU, India
Department Responsibility
• Co-ordinate with sales units Globally from order receipt to execution. • Communication and coordination with Process Team and SU Globally on technical requirements. • Order booking into system (following all processes for approval) • Generate and release order acknowledgement to SU Globally. Release order to production. • BIS and End Customer Registration as per Plan • Communication to SU Globally on status of all orders. • Coordination with production and QA for the “Delivery Precision” for all customer orders • Coordinate with SU Globally and PU for all dispatches to customers including Logistics. • Coordinate with direct purchase team for raw material requirement for all customer orders. • Coordinate for Customer Surveys and feedback from all customers. • Responsible for documentation of all Customers and follow the proper distribution and dispatches of the documents to the customers and SU Globally • Ensuring the correctness of Customer Order and order acknowledgement. CITP approval / customer clearance, etc. Responsible for record keeping. • Coordinate customer visits. Coordinate Service & Product related customer complaints. • Follow all statutory requirements of the company. • Customer information / communication to be passed on to all stake holders in plant. • To prepare PTR data for different product Accounts under PU • To develop statistical tools for Monthly/quarterly order analysis for management review • To develop statistical tools for Monthly enquiry analysis • MIS Updating.
Authority:
• Escalate to SCM Manager if customer requirements are not fulfilled.
• Have an authority to stop unsafe process, work, task or behavior to prevent any potential harm to the people, environment or property
Accountability:
• Bringing solutions by being proactive and taking the initiative at work.
• Being Empathetic and work closely with All stakeholders.
Required Competencies:-
• Alleima Business Understanding • Good Communication skills to communicate effectively with SU • Knowledge of stainless-steel tube products & sizes • Planning • Understanding Applicable Spec and Product requirements
EHS Responsibility
• Carry out activities to demonstrate EHS leadership and act as a role model. • Work according to Alleima Safety Principles towards the vision of zero harm. • Ensuring all actions in the department are in the direction of achieving the company’s qualitative & quantitative targets. • Ensure the department working & maintaining record as per the ISO 9001, ISO 45001
Education Qualification: - Diploma and Degree in Mechanical Engineering
Experience Required: - 2 to 5 Years
Interested candidates may send their resumes on priyank.patel@alleima.com