About this role
Job summary
Practice Medicines Manager
This role supports the safe, effective, and wellorganised use of medicines within the practice. It combines medicines management with responsibility for the smooth and financially sustainable running of the dispensary. You will work closely with GPs, pharmacists, the dispensary team, and the Practice Manager.
Dispensary Business Lead
You will help ensure the dispensary runs smoothly, efficiently, and sustainably.
This role may be split into 2 different roles dependent on the applicant.
Main duties of the job
You will help make sure medicines are used safely, appropriately, and efficiently for patients and the practice.
Key tasks include
Acting as a main point of contact for medicines-related queries in a patient-friendly way
Supporting patients and clinicians to make informed treatment choices
Helping ensure medicines are used safely and effectively
Supporting quality improvement
Responding to queries from pharmacies, hospitals, and patients
Supporting shared care arrangements
Monitoring and safety
Collecting simple monthly data to track medicines management and identify improvements
Keeping an up-to-date register of patients on higher risk medicines and arranging regular blood tests
Managing medicine safety alerts
Monitoring the use of certain medicines and working with clinicians to improve safety
Improvement and teamwork
Taking part in audits and quality improvement cycles, sharing learning with the wider team
Attending medicines meetings and training, and sharing key learning within the practice
Helping the practice follow agreed medicine guidelines and formularies
Patient support and systems
Improving patient information about medicines
Supporting patients with questions or concerns about their medicines
Using digital systems to support medicines management and reporting
Keeping up to date with medicine changes and contacting patients where needed
About us
We are a welcoming, patient centred GP practice caring for a rural community of around 4,300 patients. As a proud training practice, we are committed to developing future GPs and clinicians, fostering a supportive learning environment and a culture of continuous improvement.
Our team is known for being friendly, supportive, and highly focused on delivering excellent patient care. We work collaboratively across clinical, administrative, and community roles to provide safe, compassionate, and high quality services.
We are rated CQC Outstanding, reflecting our dedication to innovation, quality, and the wellbeing of our patients and staff.
We also work as part of the Keswick and Solway Primary Care Network (PCN), enabling us to deliver enhanced services, share expertise, and provide wider support for our local communities.
Job description Job responsibilities
Please see the attached file for the full job description details and person specification for this position
Person Specification
Experience Essential
Excellent communication skills both written and oral Good organisational skills Well-developed interpersonal skills Innovative with the ability to problem solve High attention to detail with a high degree of accuracy Strong teamworking values Ability to relate to and communicate with people at all levels
Desirable
Experience of data collection, analysis and audit processes Experience of taking own initiative Evidence of undertaking quality improvement projects Demonstrate ability to consider the wider impact of decisions and actions, thinking ahead to anticipate challenges and opportunities. Brings people together around a shared vision and helps turn ideas into practical, sustainable improvements.
Driving Essential
We are a rural practice with no public transport links. It is essential to have a full driving licence and access to a car
Qualifications Essential
GCSE A - C Maths and English
Desirable
Previous NHS or Healthcare Experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Caldbeck Surgery
Address Friar Row
Caldbeck
Wigton
Cumbria
CA7 8DS
United Kingdom
Employer's website https://www.caldbecksurgery.co.uk/ (Opens in a new tab)