About this role
Job summary
An opportunity has arisen to join our busy Portering Team at Bury & Rochdale .
You will be responsible for the day to day management of the department and deputising for the portering and waste manager when necessary.
You will be responsible for maintaining high standards of customer service at all times and actively support management and all of the core teams in delivering a professional service to all of our customers. You will take a lead during your shift in monitoring, by assessing and monitoring systems and teams in ensuring we deliver a professional and customer centred service in line with all policies and procedures. You will also deputise for the Portering Manager, as and when required, in relation to Portering Services.
Main duties of the job
You will need to demonstrate a flexibilty to shift patterns as the roles will also need to cover nights, weekends and Bank Holidays when necessary.
You will assist the Portering Manger in the efficient and effective management of Portering Services.
We ask that applicants complete their application in their own words. AI can be a useful tool but your application must accurately reflect your own skills, knowledge and experience. if we believe your application has been written using AI, it could affect your chances of being shortlisted for interview
Please see the job description for the full list of duties.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk.
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Person Specification
Experience Essential
Experience supervising or leading a team in a busy operational environment Experience Co-ordinating Staff and prioritising workload to meet changing service demands Experience of promoting a positive team culture through effective communication, professionalism and leading by example
Desirable
Experience of working within an acute NHS or healthcare environment Experience supporting staff development, coaching or delivering on-the-job training Experience of using electronic request system to allocate work, monitor service demand and support operational delivery
Skills Essential
Strong communication and interpersonal skills, with the ability to build and maintain relationships Proactive approach to identifying issues, taking ownership and implementing practical solutions to maintain service delivery. Full Clean UK Manual Driving Licence Competent in Microsoft Office
Desirable
Ability to use operational information to support planning and decision making Ability to make sound decisions under pressure Excellent organisation and prioritisation skills
Knowledge Essential
Knowledge of Health & Safety Requirements Understand the role of the Portering service in supporting patient care and experience
Desirable
Knowledge of patient flow and operational pressures within a hospital setting Knowledge of information governance Knowledge of incident reporting systems
Qualifications Essential
GCSE Maths or equivalent GCSE English or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Northern Care Alliance NHS Foundation Trust
Address Fairfield General Hospital
Rochdale Old Road
Bury
BL9 7TD
United Kingdom
Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)