About this role
Job summary
HR Manager
Salary: Negotiable, dependent on experience and qualifications
Hours: Full-time or part-time considered
Contract: Permanent
Location: 32 Clifton York
Reporting to: Head of Operations / Head of Nursing and Clinical Service
Main duties of the job
This is an exciting opportunity for an experienced HR professional who enjoys being close to the organisation, building trusted relationships with managers and colleagues, and making a tangible difference to the employee experience.
You will provide a comprehensive HR service across the practice, acting as a trusted adviser to managers and supporting the full employee lifecycle. You will be strategic in your thinking but hands-on in your approach, with the confidence to take ownership of matters independently, provide constructive challenge and know when to seek further advice or escalate risk.
Healthcare, primary care or NHS experience is highly desirable. However, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate relevant and transferable experience.
Salary is negotiable and will reflect experience, qualifications and the contribution you can bring to the role. Both full-time and part-time applications will be considered.
Please note: We reserve the right to close this vacancy early should sufficient applications be received. Early application is therefore encouraged.
Work Location: In person
About us
Why join YMG?
At YMG , we care for our people so they can care for our patients. As a growing and forward-thinking GP practice serving 45,000 patients across seven sites, we're looking for an experienced and proactive HR Manager to join our small, friendly and collaborative HR team.
Job description Job responsibilities
What you'll be doing
HR Advisory & Employee Relations
Provide professional, pragmatic and timely HR advice and guidance to managers and employees across the full employee lifecycle. Lead and support employee relations matters including disciplinary, grievance, capability, performance and absence management. Support managers to effectively manage attendance, performance, wellbeing and workplace issues. Coach and advise managers to build their confidence and capability in managing people effectively. Provide appropriate challenge where required, ensuring decisions are fair, consistent, proportionate and aligned with employment legislation and organisational policies. Identify employment risks and provide clear recommendations, escalating complex or high-risk matters appropriately. Support managers through organisational change and other people-related challenges.Recruitment & Onboarding
Support and advise managers throughout the recruitment and selection process. Develop and promote effective recruitment approaches that attract high-quality candidates. Support pre-employment checks, onboarding and induction processes. Ensure recruitment practices are fair, inclusive and compliant with relevant requirements. Contribute to improving the candidate and employee experience.People Management & Development
Support managers with effective performance management, objective setting and employee development. Support effective appraisal processes and contribute to a culture of regular feedback and development. Identify and contribute to learning and development opportunities across the practice. Promote positive employee engagement, inclusion, wellbeing and organisational culture. Contribute to organisational development and wider people-focused projects and initiatives.HR Operations & Service Delivery
Maintain accurate and confidential employee records and HR systems. Support the development, implementation and review of HR policies, procedures and processes. Monitor HR data and provide relevant reports, workforce information and insight to senior leaders. Identify workforce trends, risks and opportunities and use data to inform HR activity. Ensure HR processes are delivered consistently, efficiently and in accordance with employment legislation, regulatory requirements and organisational policies. Ensure appropriate and timely management of HR documentation and processes. Work collaboratively with colleagues across the HR team to maintain a responsive, high-quality HR service. Provide day-to-day support and guidance to HR colleagues where required.Healthcare & Primary Care
Develop a strong understanding of the specific workforce requirements and challenges within general practice. Support compliance with relevant NHS, primary care and healthcare workforce requirements. Support appropriate processes relating to professional registration, safeguarding, employment checks and other healthcare-specific requirements where relevant. Maintain a high level of confidentiality when managing sensitive employee and workforce information. Understand and respond appropriately to the regulatory and workforce context in which the practice operates.Continuous Improvement
Identify opportunities to improve HR processes, systems, policies and the overall employee experience. Contribute to wider people initiatives, workforce projects and organisational development activity. Support the implementation of new HR processes and ways of working. Keep up to date with employment legislation, HR best practice and developments affecting healthcare employers. Take ownership of agreed HR projects and deliver them effectively.Person Specification
We are looking for an experienced HR professional who can combine strong technical HR knowledge with a practical, approachable and solutions-focused style.
Qualifications & Experience
Essential
CIPD Level 5 qualification or equivalent HR qualification. Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent. Strong generalist HR experience across the employee lifecycle. Significant experience managing and advising on employee relations matters. Strong understanding of UK employment legislation and its practical application. Experience coaching and advising managers on people management issues. Experience working within a complex, regulated or changing environment. Experience managing competing priorities and delivering a responsive HR service. Ability to work independently, use professional judgement and provide pragmatic HR solutions.Desirable
CIPD Level 7 qualification or currently working towards Level 7. CIPD membership. Healthcare, primary care or NHS experience. Experience supporting organisational change, workforce planning or people projects. Experience using HR systems and workforce data to support decision-making. Experience of HR process improvement and service development.
Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.
Skills & Attributes
People-focused
You genuinely care about creating a positive employee experience and supporting people to do their best work.
Credible
You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed.
Pragmatic
You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through.
Organisationally aware
You understand the balance between supporting employees, managing risk and delivering organisational priorities.
Confident and approachable
You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships.
Improvement-focused
You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change.
Resilient and organised
You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations.
A team player
You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.
What we can offer
A permanent HR Manager role within a supportive and collaborative HR team. Full-time or part-time working considered. A salary negotiable and dependent on experience and qualifications. A varied HR role with genuine autonomy, responsibility and ownership. The opportunity to work closely with managers and senior leaders. The opportunity to influence and improve the employee experience. A role where your contribution will be visible and valued. The opportunity to develop your HR career within a complex and rewarding healthcare environment. The opportunity to contribute to the continued development of the practice and its people.
Person Specification
Skills & Attributes Essential
People-focused You genuinely care about creating a positive employee experience and supporting people to do their best work. Credible You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed. Pragmatic You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through. Organisationally aware You understand the balance between supporting employees, managing risk and delivering organisational priorities. Confident and approachable You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships. Improvement-focused You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change. Resilient and organised You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations. A team player You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.
Experience Essential
Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent. Strong generalist HR experience across the employee lifecycle. Significant experience managing and advising on employee relations matters. Strong understanding of UK employment legislation and its practical application. Experience coaching and advising managers on people management issues. Experience working within a complex, regulated or changing environment. Experience managing competing priorities and delivering a responsive HR service. Ability to work independently, use professional judgement and provide pragmatic HR solutions
Desirable
Healthcare, primary care or NHS experience. Experience supporting organisational change, workforce planning or people projects. Experience using HR systems and workforce data to support decision-making. Experience of HR process improvement and service development. Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.
Qualifications Essential
CIPD Level 5 qualification or equivalent HR qualification.
Desirable
CIPD Level 7 qualification or currently working towards Level 7.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name York Medical Group
Address 32 Clifton
YORK
YO30 6AE
United Kingdom
Employer's website https://www.yorkmedicalgroup.co.uk/ (Opens in a new tab)