About this role
Job summary
The Oncology and Haematology Directorate consists of Outpatients within the Colney Centre, Mulbarton Ward and Chemotherapy and Radiotherapy treatment areas.
Paperless processes are in place for chemotherapy and radiotherapy with a dedicated software system including electronic paper records. The department has a year-on-year increase in new referrals and treatments and has recently expanded the chemotherapy and radiotherapy treatment areas.
An opportunity has arisen to join our busy administration team in Oncology and Haematology.
We are seeking an enthusiastic and experienced individual who enjoys patient contact and working in a friendly, multi-disciplinary environment.
As post holder, you will be responsible for providing an efficient secretarial service for the consultants and other medical staff working across the Directorate.
Are you looking for a career in the NHS? Are you looking to work in a fast-paced environment and the opportunity to work in a large multidisciplinary team, where you can make a difference and improve services for our patients? If so, we want to hear from you!
The Oncology Department at the Norfolk and Norwich University Hospital are looking for a motivated, forward-thinking and compassionate individual, to join the team as Trust Secretary to oversee the Oncology directorate.
We would love to hear from you - apply now, or contact us to arrange an informal visit.
Interview date:to be confirmed.
Main duties of the job
Support the department by acting as a point of contact for all communications, ranging between the consultant, patients, relatives and internal and external correspondence, maintaining a close working relationship between consultants and patients as appropriate to ensure patient wellness and safety is always a priority.
Assist in the management of the office administration of the consultant and designated clinical team.
Provide an effective administrative secretarial service, ensuring continuity of service during absences. Clinic list management, appointment booking and tracking, and support in training/leading staff to maintain our high standards within our acute, fast-paced department in Oncology at the NNUH.
Deliver a high-quality service within a performance managed environment. You will work collaboratively to provide a full secretarial and administrative service at a leading Cancer Centre which prides itself on clinical excellence.
At NNUH, we strive to provide our staff with their individual developmental needs to achieve their career aspirations. If your aim is to be the best secretary or aspire to go further in your career, we will ensure that we support you either way.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description Job responsibilities
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
The Norfolk and Norwich University Hospitals Foundation Trust (NNUH) is one of the largest comprehensive cancer centers in the UK. It offers a full range of oncological and surgical cancer treatments that are the envy of hospitals in the UK.
NNUH understands the challenges of cancer management and is committed to meeting that challenge head on using the latest technological, innovative and research tools to provide the best possible service for our cancer patients with kindness and warmth.
We understand and feel very acutely the needs of our patients and how best to provide for those needs in an intelligent, effective and efficient manner and would be delighted to receive applications from candidates who are equally as dedicated and passionate in providing secretarial support in a very busy but friendly department.
We strive to promote innovation, listening to our staff and patients to improve services for our patients and local population. In this role you will have opportunities to work with clinicians, nurses, managers and other professionals to adapt, improve and create new ways of working for the benefit of our services.
What we offer:- Entrance to a career where you can make a difference to our patients- Flexible working- Opportunities to innovate and manage projects from start to finish- Collaborative working- Learning and development opportunities to set you up in your role and career- Opportunities to network and work with different people and teams from across the organisation- An excellent introduction to people management
Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as you can.
Person Specification
Qualifications Essential
RSA III or equivalent experience Good general standard of literacy and numeracy
Desirable
Knowledge of medical terminology/AMSPAR qualification
Experience Essential
Previous digital / audio typing experience Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook
Skills Essential
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Attitude & Aptitude Essential
Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk and Norwich University Hospital
Address Norfolk and Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)